UPDATE 5/1/2020: SHIPPING & RETURN POLICY
We have temporarily suspended in-studio pick-up for online orders. Items can be shipped to you and are final sale. All orders will be packaged using protective equipment in a sanitary area (mask and gloves). For help with orders please e-mail firstname.lastname@example.org!
At checkout you'll be able to reserve a time to pick up your items. This can be when you're already attending a class or when you have a moment to swing by.
Reservations are just to make sure we have your item/s ready! Need to make other arrangements after checkout? No prob. Just send an email or text.
Not a local? No sweat, we can ship. We'll try to process your order the same day, but it might take 1-2 business days to get en route to you. You'll get order, shipping confirmations, the works.
Return and Exchange Policy
You can exchange or get store credit for an item within 10 days of pickup. Item(s) must be unwashed, unworn, and undamaged, with all original packing and tags intact.
You can exchange or get store credit for an item within 10 days of delivery. Just a heads up that if you decide to return, you're in charge of shipping it back to us. See details below on how to initiate a return.
Pop-up / Off-site Events:
Any retail sold at pop-up or off-site events are final sale.
Sale items are final sale.
Aka, yours to keep. No returns, refunds, or exchanges are accepted.
E-mail email@example.com with your order number, the item(s) you wish to return or exchange, and the reason for requesting the return or exchange. We must receive this email within ten (10) days of original order's arrival in order to accept the return.